Meet your Lexogen Technical Support Team!

Our team of Application Scientists are available to help with any technical enquiries, or troubleshooting issues you may have.

We also have a team of in-house bioinformaticians available to help with you bioinformatic data analysis enquiries and troubleshooting requests.

Anna

Application Scientist
(Rest of the World)
Automation Support Specialist
Vienna, Austria
Lexogen_Language_Flag-Polish

Polish

English

Jorge Zepeda Avatar

Jorge

Application Scientist
(Rest of the World)

Vienna, Austria
Lexogen_Language_Flag-Spanish

Spanish

English

Alex

Application Scientist
(USA & Canada)
Field Application
Specialist
Idaho, USA

English

Lauren

Application Scientist
(USA)
Infectious Disease Specialist
California, USA

English

Stephanie Bannister Avatar

Steph

Head of Customer Care
Vienna, Austria

English

German

How to reach us!

Send us an email at support@lexogen.com

Send us an online support request via our new Lexogen Customer Portal

Call us!

USA/Canada Tech Support Rest of World Tech Support
+1-603-498-1666 (EST)
+1-949-767-1631 (PST)
+43 (0) 1 345 1212-41
+43 (0) 660 946 4554
+43 (0) 660 632 8840
Working hours:
9:00 – 18:00 (EST)
8:00 – 17:00 (PST)
Working hours:
9:00 – 18:00 (CET)

Send us your feedback!

At Lexogen we are committed to continuously improving our products, services and support.

If you have any suggestions or ideas for us, about how we can improve our products, resources, services, or technical support quality please send us your feedback.